West Kissimmee Hotels

"Room was pretty clean for then"

"Have come here for over 30 years and will be returning. Great restaurants and bars. Comfy units with well thought out furnishings. Most staff are helpful. Shopping opportunities are available on site and also near the resort. And close to Disney parks. "

"The pools were really nice! Especially Dunes Lagoon! We had a cabana and it was beautiful and definitely worth the extra money. "

"No business facilities were required."

"Where do I start weeks before our trip we requested for six bedroom home on the east side. It was told that we got the request then the day before check-in we requested for a heated pool because the weather change for the week and we noticed it was gonna be cold in the pool need to be warm for the kids to get in on the day of check-in. The pool was not warm. It has the heating pool was not even turned on master bedroom and bedroom downstairs sheets had blood stains on it in the kitchen utensils was used and not washed. had grease in it. We waited hours and hours for someone to come and turn the heat on for the pool. Check-in was at 4 o’clock. The heat didn’t get turned on for the pool until 830 power went out in the front living room couldn’t find the remote for the front living room. The DIRECTV wasn’t working maintenance had to come and fix that for us that was at nine almost close to 10 o’clock. Our half a day was gone being upset, very disappointed and calling customer service in the front and speaking to a manager about things that wasn’t right that we have booked and things that wasn’t what we expected so our stay the next day was much better a little bit better the pool did get warm and the waterpark was a nice area to go to but everything else went smoothie for us. We was told that we got a six bedroom even though I booked the five bedroom, but they had no more homes with six bedrooms on the east side so we was put on the west side and we was not to"

"This was our third year in a row at Summer Bay and always enjoy it. "

"Great location and facility"

"This was a great value for the money. The only issues here are slow, Internet service and uncomfortable sleeper sofa."

"Get resort… pool area never seemed busy, there was always lots of loungers to choose from"