Premier Inn hotels in West Byfleet, England

"Lovely hotel, friendly staff, nice spa."

"Some rooms are rather tired and somewhat musty - however we were promptly moved to a smarter room when we queried this."

"The location is convenient for the South Terminal.We ate in the attached Asian Restaurant, which was OK, but expensive fo the food on offer. Other facilities in the hotel were good. The room was clean and comfortable, but with tired decore, and there was a dank smell (like black mould) in the room, possibly from the air-conditioning, which may be due for cleaning. "

"Convenience to airport and the helpful hotel staff and comfort of the rooms make this a really good place to stay at the beginning and/ or end of your holiday - we did both. Will definitely book again."

"Great service"

"This hotel has an amazing location but it stops there. Beds are extremely uncomfortable. The king bed is just two twin beds sandwiched together with a very uncomfortable seem in the middle. Mattresses are so old that the springs are gone. Hotel is dated and in need of upgrades. Moths flying around the halls and annoying cleaning staff that still knocks when you have do not disturb sign on. I saw a very fast moving insect in my bathroom on the last day. Would not recommend staying here. AC and fridge both very loud. Toilet runs. Not sure how this is even 4 star"

"Lovely clean hotel and room. Staff very helpful. Also the restaurant in the hotel is brilliant would highly recommend and the bar looks good"

"Great location, lovely breakfast, mostly helpful staff, aging room was fine but nothing spectacular"

"All was as it should be"