Viceroy Hotel Group hotels in Xcaret, Playa del Carmen

"All good and perfect place for kids"

"Perfect"

"Compared to other all-inclusives in the area this property has been the cleanest, nicest decorated and great variety of food. We will definitely be back "

" The beach directly in front of the Blue Bay isn't the best, but if you don't mind walking 10 minutes to the left, you'll find a much nicer stretch of beach where you can have a great time. Don't pay attention to the negative reviews—those are just Karens being Karens. Me being an American, I felt disgusted when another American said, "I'm an American, I need the HVAC to work." They were being disrespectful to the staff, asking them to hurry up at check-in. This place is actually fun and offers great value for its price. The rooms are extremely cold, which is perfect after a hot day, and there is a lot to do for the price. The rooms are clean, the staff is friendly, and there is plenty of food to eat. Overall, I had a fantastic stay and would recommend it! "

"Beautiful grounds, pools with excellent dining and activities options. Lovely beach and courteous staff made for a very enjoyable stay. "

"Our one complaint there was no mention of spa Maya on any of the signs so we had hard time finding it. "

"Lo único que tenemos que decir, y lo más importante para nosotros, la playa,no es habitable. Deberían de resolver esto.Es un lugar espectacular, y la playa sería increíble!"

"It had an amazing atmosphere and incredible staff"

"Beautiful water and beach. Beautiful Hotel. Fun activities. Good food and drink options. "