Playacar Hotel Guide - Business Hotels in Playacar, Playa del Carmen

"The service staff (employees were great), the entertainment was excellent. Loved the food. The only thing I would say is at the time of checkout the lady at the counter was not friendly at all. She can work on her skills. It would be nice to at least say "Thank you for staying or coming to visit. Nada, I received that from the servers in the restaurant. They were great people to talk to. "

"Clean and cozy hotel. No problem with the room at all. Friendly personnel. The food was amazing. Will visit again."

"Loved our stay. We were here for 7 nights and it still wasn't enough to enjoy everything the property had to offer. ALL the staff was amazing. Everyone was so incredibly helpful and kind. We traveled with my 85 year old grandma and they accommodated switching our room part way through our stay since the stairs became hard for her to manage. All the restaurants had such great options for a vegetarian like me! Can't speak highly enough of how wonderful this hotel is. "

"Great great great option for adults and families with children. Amazing dining experience with tons of options and flavorful foods. Staff were very clean and attentive. 5 stars for fure"

"Limited food option Bed Comfort excellent"

"All the staff were amazing. Super professional and polite. They made our vacation beautiful and fun. "

"Amazing "

"Everything and everyone were amazing. "

"Beautiful property with kind, attentive staff. Our rooms were spotless each day and the grounds are gorgeous. We enjoyed every meal and had top notch service at each restaurant. Beach had some sargassum but the resort seemed to be constantly working to remove it. Only suggestion- our rooms were far from breakfast locations and it would’ve been nice to at least have coffee available closer to beach area. "