Playacar Hotel Guide - Business Hotels in Playacar, Playa del Carmen

"The staff were friendly. Overall the food was good. I expected the resort to be more lively. I wish they played more music at the bars and in common areas "

"Overall Riu Yucatan was good. This was our first all inclusive resort and the staff was great. This resort was not horrible but I definitely think it's fair to know what you're getting into. I can say the resort rooms are a little older which was okay but they occasionally smelled like sewage (we had 4 different rooms) and also a couple of times while at the pool, we caught that same smell. A few of their public restrooms were clogged a few different days so maybe they were just having plumbing issues at the time we were there. The power went out for about 6 hours one of the days of our stay. There was no entertainment at our resort we had to walk down to the Riu Tequila a couple the nights to participate in whatever the other resort had going on. The resort gets real quiet after 9pm. The food was mid and the restaurants open times are very scheduled. Having more authentic Mexican food would have been nice. Lastly, if you want a chair on the beach or by the pool you best be up around 730/8am to get one. Anytime after 930am they were completely taken (pool and beach chairs) which sucks because some like to sleep in on their vacation. I would like to try anothet RIU when returning just not this one. "

"Staff helpful, enjoyed the restaurants. Mexican one especially. They definately make sure your wine glass does not get empty. I believe the resort was fully booked but did not have problems with getting beach chairs or chairs by the pool. Yes some people put towels to save spots but was still able to get a spot. Resort is not a mega resort so was very nice as it was not crazy busy. Great resort to go to to just enjoy you vacation. Seaweed season was starting early, but really nothing as they cleaned beach every morning. Overall a great place and would definately book again"

"We come for the beach, and its great here: white sand, always could get a beach lounger. Workers cleaned what the sea spits out every morning."

"Our room was clean. Staff is always exceptionally friendly and helpful. We enjoy the smaller size of the resort, while still providing ample entertainment and food/dinner options. "

"Rooms need and an urgent update. Stained lamp covers and barhroom Mirror. Terrible smell in the bathroom that was not fixed despiste our insistence.AC not working properly. Restaurants and food very good. "

"It doesn’t look like 4 stars at all, no refrigerator in the rooms , "

"The room was spotless, friendly staff, nice vibe, beach was so amazing the whole property was clean and kept up not to mention the wild life. We so enjoyed our stay. "

"Yes very nice resort. Older people a lot of retirees hard to get pool spots. Very nice comfortable beds , no buffet must book into restaurants. Clean and well maintained "