Chan Chemuyil Hotels

"The resort was great. We upgraded our bracelets and had access to the other resorts which was nice but honestly unnecessary if you are going to be doing a lot of excursions or if you have a short stay. We only had 3 hotel days and the original bracelets would have been fine However, the nicest beach seemed to be Akumal. We enjoyed the pool and buffet at both Akumal and coba. We way overpaid on souvenirs and alcohol and the hacienda. We honestly found better deals at the airport duty free store for some things, which is crazy. Bahia principe coba was clean, staff was very nice, food was good, pool and pool bar was good. You will not be able to find small bills to be able to break your bigger pesos. We asked multiple different staff and cashiers and were told no every time. We consistently had to buy things to break bills in order to get tip money so just something to think about before arriving. The transport was mostly consistent and made access to everywhere easy but it's also beautiful to walk. All in all we had no real complaints."

"Our Honeymoon was absolutely amazing! The service was great and fast. Ali made sure we has everything we needed at all times and went above and beyond to make this trip special for us! We will definitely be back"

"The room was very clean and the whole property was delightful. This resort is worth every penny you spend on it.I would say my only “complain” is that access to the beach is minimal and small wish there would have been much more than the part allowed. Otherwise the food, the staff and the resort is chefs kiss."

"My only concern is when we do check in they, take too much time to attend the People. They need more People in the check in and check out area. Is only 2 person and sometimes only one"

"I have been here for over 8 years and 2026 was the worst one in terms of suite condition, food and beach area "

"Very good enjoy "

"Highly recommend this place!!"

"This was our 3rd time at the resort and we have loved it every time! The food is always delicious and the staff is amazing. 10/10 recommend!!"

"Staff are unfriendly in all areas of resort. From check in staff to servers to room cleaners. I will never book at this resort again. Food is below average, they keep serving what looks like left over dishes."