Playacar Fase I Hotel Guide - Business Hotels in Playacar Fase I, Playa del Carmen

"Room was always clean, staff was friendly. Unlimited food and drinks if you get the all inclusive package. Aa lot pools available. Family friendly. The only inconvinience was we were not able to swim in their beach area. "

"Nice cleaned and well planned"

"Wonderful stay! The staff is so nice and fun (shout out to Jannica and Carlos). The views are amazing and we loved everything about it. "

"This was our second time staying and we absolutely love it. The food is great, the staff are friendly and very accommodating, the entertainment team does a great job getting people engaged, and the drinks are always delicious. "

"Everything was perfect. The only complaint is the pool water temperature was too cold. Also only one area had a railing into the large pool. It was difficult for me and anyone else that has a handicap. The staff were great and very accommodating. "

"I did not realize when I booked the hotel that it was not beachfront. Though it is just located behind Riu Yucatan, the photos online are most of the Yucatan not the Tequila. Your stay at the Tequila does include the Yucatan beach and pool access s well as lunchtime buffet and all the poolside bars. Having said that, there is a golf cart shuttle that runs throughout the day where you can be at the beach in about one minute. Or you can take a 5 to 10 minute walk from the lobby and be over at the Yucatán where you have access to everything except the restaurants. I have to say the staff was very efficient, friendly, and always available at all the restaurants, poolside and bar keeping everything clean with friendly prompt service. Pool temp was great. Food was above average. If you stay all day at the Tequila everything is a 3-5 minute walk away no matter where you are. The only reason this won’t be our go to resort is the amount of kids. It’s a wonderful resort but for our preference there were far too many kids. We did love our stay tho! "

"The friendliness of all the employees. The cleanliness of the place. Convenience of the restaurants."

"Great stay, staff, events and food"

"The rooms were very clean and the staff was very courteous."