Playacar Fase I Hotel Guide - Business Hotels in Playacar Fase I, Playa del Carmen

"Absolutely beautiful! Lots of entertainment. Maid service for us was not good."

"It was a lovely vibe. Great staff and clean place. Good food. You’ll love it "

"Very clean. Great food and activities."

"It was great!"

"Our Honeymoon was absolutely amazing! The service was great and fast. Ali made sure we has everything we needed at all times and went above and beyond to make this trip special for us! We will definitely be back"

"The hotel is ok, but it is being remodeled and lots of area are closed. Staff is not always friendly and in the buffets, bell boys and drivers (Bernabe) who drive the trains are sometimes rude and will ignore those from Latin America or Mexico. There are exceptions like Russel in the Vaqueria who was exceptional, especially with our children. Th resort has lots of pools which makes it like there are not a lot of people which is good. Consider there is hardly any shade and people reserve them very early. In general it is ok, but definitely the lack of friendly staff is off putting. Not sure if we would come back, maybe when all of it is open. "

"If you want to have a quiet relaxing time, you will find it in this hotel. Good food. Beach has a lot of seaweed, we were not able to go in the beach. "

"⭐⭐⭐⭐⭐ Absolutely amazing experience from start to finish! The resort was beautiful, clean, and incredibly well maintained. The staff went above and beyond to make every part of the trip enjoyable. A special shoutout to Ariz, our butler who had gone above and beyond throughout our stay accommodating our requests, scheduling and even down to the room making it an intimate special vacation for me and my partner. Santiago had welcomed us into Route 66 and made us feel like we had known eachother as long term friends. Manuel at the steakhouse made our last night enjoyable and ensured our experience was top notch! The food exceeded expectations with lots of variety, fresh options, and great restaurants to choose from. Drinks were consistently good, and service around the pool and beach was excellent. Rooms were spacious, comfortable, and cleaned thoroughly every day. There was always something to do whether you wanted entertainment, excursions, relaxing by the pool, or even enjoying the suite itself. Overall, this was the perfect balance of fun and relaxation, and I would absolutely recommend it to anyone looking for a stress-free vacation. Already planning a return trip!"

"Hotel has everything you need to enjoy vacations...love it"