Xcaret Hotel Guide - Wedding Hotels in Xcaret, Playa del Carmen

"It was a great plays to stay some of the staff just didn’t have a great attitude. Asides that’s it was a great time at the resort "

"We were looking for an intimate, relaxed environment to celebrate our anniversary and the property exceeded our expectations. Although it is a slighly older property, it is exceptionally clean, with well appointed rooms and comfortable beds. The service provided at all eating locations and bars, was top notch and provided with a smile. Much appreciation to our butler "Juan" who handled all of our reservations and special requests allowing us to simply relax and enjoy ourselves. Shout out to "Jesus" who kept our glasses and bellies full while we lounged on the beach enjoying the view. We will definitely be returning in the near future!"

"I can not even to express how much I enjoyed our stay. From the Reception and Roman who checked us in. Thank you Roman! Your staff, cleanliness, the rooms, the servers, cleaners are PERFECTION. The property is beautiful and so is every single person that works there. I will be back as soon as I can and you have a lifelong loyal fan in me. Muchas Gracias! "

"Big smiles all the time , super friendly, costumer services excellent, food delicious, safe and clean "

"The best hotel ever"

"Beautiful place and relaxing. 10/10, thinking of going again."

"This was our second time at Occidental! And it was even better. Our flight was late, and shuttle was terrible, but the check in with Ruben was fantastic! Our cleaning lady Patricia for building 18 was also amazing! We had Wifi everywhere, the beach was fabulous, the weather was amazing, and the food tacos and pizza were amazing same with the Italian and oriental restaurant. I had suggestions on our last trip and would have to say that they more than full-filled them this time around. They had doors on washrooms, the bedding was amazing, the channels for the TV during bed time were great! The pools were fantastic, love the adult pool! Even the events and night shows were an upgrade - only thing, is to get an MC that speaks better english! But otherwise, fantastic job and hotel! I may have to come back in another 5 years!! Gracias, we miss you already Mexico!!"

"was nice experience, you have a lot of food options and drinks, the beach looks like little dirty, just have one issue, the people prefer the pool and maybe can't find a spot to stay"

"I love this property and staff was great."