Real Inn Cancun

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Outdoor pool
Outdoor pool
Outdoor pool
Room Amenity

Overview of Real Inn Cancun

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Real Inn Cancun

3.5 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach3 min walk
  • Popular LocationJardín del Arte6 min walk
  • Popular LocationTortuga Beach11 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Choose dates to view prices

About this area

Cancun

Located on a lake, Real Inn Cancun is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Turtle Beach. Aquaworld and Ventura Park Cancun are not to be missed.

What's nearby

  • Langosta Beach - 3 min walk
  • Jardín del Arte - 6 min walk
  • Tortuga Beach - 11 min walk
  • Turtle Beach - 2 min drive
  • Cancun Golf Club at Pok Ta Pok - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Where to eat
  • Stock Cafe – Poolside restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner and light fare daily.
  • Pool Bar – Pool-view bar. Open daily.
  • Lobby Bar – Open daily.
  • Kiosko – Open daily.

About this property

Real Inn Cancun

Lakefront Cancun hotel in Zona Hotelera, near Langosta Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/café are on-site. All 160 rooms feature modern comforts such as flat-screen TVs with satellite channels, plus free WiFi and free wired Internet. Guests will also find room service, premium bedding and rainfall showerheads.
Real Inn Cancun offers 160 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: MXN 290 for adults and MXN 140 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MXN 290 for adults and MXN 140 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel
Real Inn Cancún
Real Inn Cancun Hotel
Real Inn Cancun Cancun
Real Inn Cancun Hotel Cancun

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 448 out of 1088 reviews
5 - Excellent 41%
Rating 4 - Good. 338 out of 1088 reviews
4 - Good 31%
Rating 3 - Okay. 159 out of 1088 reviews
3 - Okay 15%
Rating 2 - Poor. 60 out of 1088 reviews
2 - Poor 6%
Rating 1 - Terrible. 83 out of 1088 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was nice enough for 62 bucks a night. This hotel's deficiencies would have been a more significant issue if I had paid more. There are not a ton of nearby restaurants or bars. However, the city bus stops are close, so getting around was convenient. Access to a public beach is also just across the road. The restaurant has a tasty Mexican breakfast and a pretty bay view. The pool is pretty nice. The restaurant servers were more attentive than most other staff. I have to say housekeeping did an outstanding job. The room and the bathroom were clean enough. The AC worked well. The TV only had 1 English channel-FOX NEWS. The bathroom was clean, but the sink was missing the sink faucet cap, so the water came out messy. The toilet tank bowl took way too long to refill. So if I wanted to flush twice instead of waiting 30 minutes, I would have to manually fill the tank. Most of the time, the shower didn’t have hot water. We were lucky if the water was lukewarm. We called the front desk, and the repairman only unscrewed the super calcium encrusted shower head over and screwed it back on. This a 6-story hotel with only 1 ice machine. Most of the time, the ice machine didn't have ice. So, I would ask the bar/ cafe for ice. They acted like I was asking for a kidney. They need to fix the ice machine or buy more ice machines. The rooms don’t have a fridge, so not having ice is important. I would not recommend this hotel for more than a night.
Stayed 7 nights in Dec 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty. I was changed multiple times. One bathroom had poop still in the toilet. Showers and toilets were weak with water. Staff was not helpful with COVID testing and lied about it being available at the hotel. Room upon arrival was flooded. Toilet wouldn’t flush.
Stayed 4 nights in Jan 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
toilet is not working, low water pressure, my friend's room has no hot water, switched 2 rooms and same things. need updated and a lot of repair. Airpods stolen/lost in the room.
Stayed 7 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay!! Beautiful setting, good location and the room was a fair size! Would stay again for sure!
Stayed 6 nights in Dec 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like building them self ,pretty modern and nice view,what i dont like is cleanness, stuff fridlenest,
Stayed 12 nights in Dec 2021