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"Convenient location "

"The views at this property are amazing. Directly across from the resort you have a view of the bay, if you catch the sunset you’ll have a million dollar shot. Behind the resort you have the ice blue Caribbean Sea!! This property by far is the best all inclusive hands down. Premium alcohol, Delicious food, GREAT STAFF, Spa and the location is approx 5 min to luxury shopping (LV, Gucci, Prada etc) and 5 minutes to the nightlife CoCo Bongo, Royal, 24K etc. The airport commute is roughly 15-17min. You can’t miss at this location. I will definitely return sooner than later. "

"Great"

"Great experience. Staff was friendly and the atmosphere was amazing. "

"We loved our stay here and would definitely stay again. Big resort, lots of restaurants and beach access. Water taxi to Isla Mujeres is a 2 minute walk "

"everything was great, from the customer service to the food options! "

"We just finished our stay (2 nights as a couple, 3 nights with friends) and it was a great vacation! So many delicious restaurant options - Basmati & Magna were our favorites - and the staff was so accommodating! Alan was our favorite server but most all the waiters were terrific! Service was phenomenal and our stay couldn’t have been better. So relaxing and fun! The perfect trip! I do wish people wouldn’t save chairs with towels… I read in the rules that wasn’t supposed to be allowed so I do think it’d be nice to have someone monitoring that. So many chairs were left unoccupied all day.. same goes for the pool floats. People would take them to their chairs and not use them. Those clots should definitely stay IN the pool for everyone & I think it’d be great if a staff member collected those that people keep for themselves. It’s really rude… but other than that, no issues - we will absolutely be back in the future to spend more time at Excellence :) "

"Clean welcoming resort from the moment you step out of your airport transfer to the moment you say farewell. Friendly staff ready to accommodate guests needs. Great selection of food and drinks with good domestic and international choices. Overall good experience. The ongoing seaweed problem that plagued the seashore drop a little bit from overall good experience. "

"Ok"