Playa del Carmen Hotel Guide - Calle 12 hotels in Playa del Carmen, Mexico.

"I recommend 100 % this hotel. I stayed for 7 days right after urgent surgery, and I couldn’t have chosen a better place to recover. All the staff showed exceptional kindness. They even called the on-call doctor when they saw I needed help. I felt safe and truly cared for. Spotless hotel, spacious room, very comfortable bed, and a lovely city-view balcony. Room service was a huge help during my first days. Perfect location with Chedraui (grocery store) right downstairs and the 5th & 38 Avenue and the beach just minutes away. Thank you to the entire team for your humanity and care."

"Very nice condo style rooms with a major grocery store about a 15 mn walk - so making our own meals was a bonus. Staff friendly, on point and all speak solid English (Making up for my terrible Spanish ability.) Housekeeping shows up when you want them. Location is close to many of the more famous bars on the famous 5th Ave strip. Pool area nice, but small by "resort" standards. It's enough to keep young kids happy. Also doesn't get a lot of sun. Ocean access here, but this part of beach has major erosion so plan on walking down the street either North or South 15/20 minutes to find more of that classic Playa sand. "

"I was very impressed and had a wonderful time during my stay. Everyone was very professional, polite and helpful. Great service and cleanliness!"

"On my arrival I was made very welcome. Staff very courteous. Nice reception area. Clean and tidy. Good size rooms. Comfortable beds good bathrooms facilities. Good housekeeping provided. Close bars and restaurants. Greahousekeeping tidytosizrooms. Clean. Comfortable beds. "

"Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet."

"The location was amazing. The hotel staff were very nice & helpful. The rooftop has a very nice view of the sunset. "

"Great spot!"

"Amazing property and helpful staff. Will definitely be returning!"

"Clean room, fantastic location. Staff we very friendly and helpful. The buffet was bland but the restaurants great. Pool closes really early at 8:30 so that was a bummer you couldn’t go sightseeing and then relax in the pool. Overall nice resort "