RIU Hotels hotels in Playa del Carmen, Quintana Roo

"It has plenty of restaurants to choose from, staff is friendly, property and pools are clean, lobby is beautiful, our room was clean and neat & I was provided a crib for my baby."

"Is a beautiful place the staff they are so nice "

"The shuttle transport from the airport to arte was great the staff from beginning to end was amazing. Housekeeping 10/10 our servers from the restaurants 10/10 the pool staff and life guards 10/10 bartenders 10/10. So much to do here at Xcaret arte. The restaurants were amazing, Cantina VIP has a mixed seafood tostada and it was by far the best thing I’ve had so flavorful. San Marco had a huge variety of buffet style food highly recommend the tacos there. Cayuco was solid too bunch of seafood options every restaurant was at least a 4/5 minute walk from our building (casa de música). Our room was beautiful we had a nice view to the center stage for the theater. Stocked mini bar and snacks platform. I highly recommend trying to book a reservation for the other restaurants that require it if you don’t it will be hard to just walk into. The bars were pretty solid pool bars were cool the speak easy was pretty cool the decor was really pretty. Pools closed at 7pm which was my only issue but I think it’s a safety thing so it makes sense. Even when you’re done eating you can walk around to different parts of the hotel and enjoy the art on the walls. Every worker here was always greeting us with good mornings or good afternoons etc any question we had it was answered. We are definitely coming back next year. Cenotes was an amazing tour to do, followed by xel-ha snorkeling there was amazing and finally Xcaret Mexico was really fun a lot of walking around "

"Really nice and not expensive place. We spent there one week and we highly recommend it. This place has everything what we needed- nice room, kitchen,spacious bathroom and not big but pleasant swimming pool on the roof top"

"Love this resort, great food. Amazing staff. Can’t wait to go back! "

"The resort is very clean and has great service.All staff is very ftiendly and the Lobby is conditioned with beautiful interior. Great resort and rooms."

"Fabulous resort! "

"The Valentin is pure heaven! You are greeted with a glass of Champaign and a cool cloth for your face. The place is amazing.The grounds are beautiful . The room was great. The staff treat you like gold. The restaurants are excellent and the food is very tasty. The shows are very good and definitely worth seeing. The pool is fantastic with swim up bars and plenty of activities. Highly recommend andante wait to go back!"

"Good resort for the price. The all inclusive is nice. Most staff was pleasant. "